Privacy Policy

Last updated: 24 April 2026

1. Introduction

Muhibah Konsortium Holdings Sdn Bhd (SSM 200901025491 / 0868593A, CIDB G7 0120100513-WP129348), with head office at Wisma Muhibah, No. 18 Jalan Perindustrian Suntrack, Off Jalan P1A, Seksyen 13, 43650 Bandar Baru Bangi, Selangor Darul Ehsan, Malaysia, is committed to protecting the privacy of personal data collected via muhibahholdings.com and through our business operations. This policy describes how we collect, use, store and disclose personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

2. Information we collect

We collect personal data only when you voluntarily provide it:

• Contact form submissions — name, company, email, phone number, subject line, message.
• WhatsApp enquiries — your WhatsApp phone number and message content.
• Quote requests — any project details you share for the purpose of quotation.
• Website usage analytics — via Google Analytics 4, we collect anonymous aggregate data including approximate location, device type, pages visited, referral source and session duration.

3. How we use your data

Personal data collected is used solely to:

• Respond to your enquiry, quotation request or order;
• Deliver products or services you have ordered;
• Follow up on quotations and project opportunities;
• Issue invoices and maintain business records required by Malaysian law;
• Understand website performance and improve user experience (aggregate analytics only).

We do not sell, rent or share your personal data with third parties for marketing purposes.

4. Data retention

Contact form submissions and WhatsApp enquiries are retained for a period of 7 years from the date of submission, in line with Malaysian business record-keeping requirements under the Companies Act 2016. After this period, data is securely deleted unless required for active legal, contractual or audit purposes.

5. Third-party services

Our website uses the following third-party services, each with their own privacy policies:

• Google Analytics 4 (policy) — website usage analytics.
• Google Fonts (policy) — typography.
• WhatsApp (policy) — when you message us via the WhatsApp click-to-chat links.
• Google Maps (policy) — map embed on the Contact page.

6. Cookies

We use essential cookies for basic site functionality (session management, language preference) and analytics cookies via Google Analytics 4 (only if you consent via the cookie banner on first visit). You can manage cookies through your browser settings at any time.

7. Your rights under PDPA

Under Malaysia's Personal Data Protection Act 2010, you have the right to:

• Access — request a copy of the personal data we hold about you;
• Correct — request correction of inaccurate or incomplete data;
• Withdraw consent — for any data processing based on consent;
• Limit processing — request restriction of how your data is used;
• Delete — request deletion of your personal data (subject to legal retention requirements).

To exercise any of these rights, email admin@muhibahholdings.com with "PDPA Request" in the subject line. We will respond within 21 working days as required by PDPA.

8. Data security

We maintain industry-standard technical and organisational measures to protect personal data against unauthorised access, loss or misuse. This includes encrypted transmission (HTTPS/TLS), restricted access to personal-data storage, and regular security reviews. However, no method of internet transmission is 100% secure; we cannot guarantee absolute security.

9. Changes to this policy

We may update this policy from time to time to reflect changes in law, technology or business practice. The "Last updated" date at the top of this page indicates the most recent revision. Material changes will be communicated via a prominent notice on the website.

10. Contact us

Questions about this policy or your personal data:

Data Protection — Muhibah Konsortium Holdings Sdn Bhd
Wisma Muhibah, No. 18 Jalan Perindustrian Suntrack, Off Jalan P1A, Seksyen 13,
43650 Bandar Baru Bangi, Selangor Darul Ehsan, Malaysia.
Email: admin@muhibahholdings.com
Phone: +603-8922 2735